1. What is the Benefit Center Sign In page?

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the Benefit Center Sign In page?
    • The Benefit Center Sign In page captures the user ID and password that you created when you applied online. This information will be used every time you log into the Missouri Benefit Center.

2. New User Registration

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the new user registration page for?
    • This page collects information to create your user id and password to sign into your Missouri Benefits Center account.
  5. What is the User Acceptance Agreement?
    • The agreement has language and information regarding penalties and fraud policies for misuse of public assistance programs.

3. Account Settings

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
  4. What can I do in Account Settings?
    • Your password, personal information, security questions and secret word can be updated under Account Settings.

4. Application History

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the application history?
    • The application history captures every time a user applies for benefits under the same user id.

5. Account Access Problems

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is Account Access Problems?
    • This is a page to help if you forget your user id, password or secret word.

6. Recover User Name

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the Recover Username page?
    • Use this screen when you have forgotten your username.

7. Password Reset

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. Use this screen when you have forgotten your username.
    • What is the password reset screen?

8. Recover Secret Word

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the Recover Secret Word screen?
    • Use this screen when you forget your secret word.

9. User Activation

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the User Account Activation screen?
    • After creating an account using the New User Registration screen, you will receive an activation email to complete your online registration. In the email there will be a link available to activate your account. Once you click the link, the User Account Activation screen will prompt. It will ask you for your password that was provided during registration. Once entered click Activate Account and your account will be activated.

10. Activation Code Status

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the account verification screen?
    • This screen will prompt if you have selected "No" on the Activation Code Status screen, have not initially activated your account, and do not have your activation code readily available.

11. Account Verification

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the account verification screen?
    • This screen will prompt if you have selected "No" on the Activation Code Status screen, have not initially activated your account, and do not have your activation code readily available.

12. Security Verification

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the account verification screen?
    • This screen will prompt if you have selected "No" on the Activation Code Status screen, have not initially activated your account, and do not have your activation code readily available.

13. Upload Documents

  1. What is the "Help" button used for?
    • Click on the help button for a list of Frequently Asked Questions (FAQ’s) and answers.
    • To search for a specific topic, hold down both the CRTL & F keys at the same time.
  2. What is the Spanish (Español) button used for?
    • Click on the Spanish (Español) button to view the pages in Spanish.
  3. I need more information on the program that I am applying for?
    • The Family Support Division Web Home Page is a good source of addition information that you may have regarding the program(s) you are applying.
    • Click FSD Home Page.
  4. What is the Upload Document  screen?
    • If you have verification (check stubs, driver's licenses, proof of residency, etc.) to support eligibility for one of the programs you have applied for, this screen will allow you to upload that document and submit it to FSD along with your application.

14. Before You Begin

What to Expect When Applying for Benefits
Before you start, you might want to gather the following information to help you complete the online application:
  • Full names, dates of birth, and Social Security numbers (SSNs) for the people applying for benefits.
  • Wage information if you or someone in your home is working. We will ask how much each person makes at his/her job, how often he/she is paid, and how many hours he/she works.
  • Benefit check stubs or award letters for types of income, such as Social Security, Supplemental Security Income (SSI). We will ask when these types of benefits started, how much is received, and how often it is received.
  • If someone is self-employed, last year’s tax return for his/her self-employment (if he/she files taxes for the business). Otherwise, try to gather information about his/her income and expenses for the business.
  • How much you pay each month for housing (examples: rent, lot rent, mortgage, property taxes, condo fees, or homeowner’s insurance).
  • How much you pay each month for utilities (examples: electricity, gas, phone, water, and trash removal).
  • How much you pay for someone’s care in order to work, go to school or training (example: day care costs for your children while you job search).
  • If you are applying for Food Stamp benefits, we will ask about the total amount of money you have at home and in your checking accounts and savings accounts.
You are strongly encouraged to submit supporting documentation when applying. Click here for examples of documents to submit.